Our Help at Home service is available to anyone over the age of 50 who’s looking for regular, reliable support. We employ more than 60 Help at Home Assistants who visit their clients on a regular basis. We can’t provide personal care (such as help with dressing, feeding, medication, washing and toileting) but we can help with the following:

  • Companionship
  • Keeping a client company so their partner or carer can take some time for themselves
  • General housework
  • Gardening and outdoor jobs (where available)
  • Cleaning
  • Sorting and tidying
  • Laundry and ironing
  • Changing bed linen
  • Shopping (either for the client or with the client)
  • Taking clients to appointments or out for trips and social activities
  • Preparing lunch and snacks
  • Dog-walking

If this is the kind of help you are looking for, either for yourself or for a relative or friend, please get in touch so that we can arrange a home assessment visit. This will be an opportunity for one of our team leaders to discuss the Help at Home service in more detail, to find out exactly what kind of help is needed and to plan an appropriate schedule of visits. Our team leaders will then find a suitable Help at Home Assistant locally who will provide regular support.

Our Assistants all have enhanced DBS checks and undergo relevant training and they are friendly, flexible and professional.

The service is very flexible and we’re happy to amend the frequency or length of visits to suit clients’ changing needs.

The charge for the Help at Home service is £18 per hour, with a minimum duration of an hour per visit and clients are invoiced monthly in arrears. Clients are charged 45p per mile for any journeys undertaken for them or with them by their Help at Home Assistant.

Our Help at Home service is available in all parts of Worcestershire including Wychavon, Wyre Forest, Bromsgrove, the borough of Redditch, Malvern Hills and the city of Worcester.

For more information or to arrange a home assessment visit, please contact the Help at Home Team.

Q How much is your Help at Home service?

The charge for the Help at Home service is £18 per hour, with a minimum duration of an hour per visit and clients are invoiced monthly in arrears. Clients are charged 45p per mile for any journeys undertaken for them or with them by their Help at Home Assistant.

Q What areas do you provide support?

Our Help at Home service operates across the whole of Worcestershire.

Q What tasks can you help with?

We can’t provide personal care (such as help with dressing, feeding, medication, washing and toileting) but we can help with the following:
- Companionship
- Keeping a client company so their partner or carer can take some time for themselves
- General housework
- Gardening and outdoor jobs (where available)
- Cleaning
- Sorting and tidying
- Laundry and ironing
- Changing bed linen
- Shopping (either for the client or with the client)
- Taking clients to appointments or out for trips and social activities
- Preparing lunch and snacks
- Dog-walking

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  • Monday09:00 AM - 05:00 PM
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October, 2021

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