We want everyone to be able to use our website and we are committed to making it as accessible as possible.

To do this we are working toward adopting WCAG standards of best practice. We’re not there yet but we’re reviewing how we can best make our content available to everyone in the long term.

On this site you should be able to:

Zoom in up to 400% without the text spilling off the screen;
Navigate most of the website just using a keyboard;
Navigate through the site using breadcrumb trails;
View the site clearly on your tablet, laptop, desktop or mobile phone;
Use voice recognition technology you may have. You can find more information from Abilitynet [Opens in new window];
Navigate long pages by headings/subheadings using assistive technology tools or plugins;
Skip to main content using tab on your keyboard;
Listen to most of the website using assistive technologies – for example text to speech tools and plugins, screen readers, and inbuilt phone and/or tablet functionality;
Navigate most of our online forms using just a keyboard.
We use simple colours and text to make sure that the content is clear. We have also put subtitles on all our recent videos, going back to 2018 and we include subtitles on all new video content.

What you can do

We are doing all we can to make the site as easy to use as possible. There are also tools available, designed to give you a better user experience. For example, you change the settings on your computer to suit your individual needs.

You can also personalise your experience using accessibility features already on your computer, or by installing software or apps. For example:

My Computer My way [Opens in new window]is developed by AbilityNet [Opens in new window] which is a UK charity which aims to improve the lives of disabled people by helping them to use digital technology at work, at home or in education. The charity has advice on making your device easier to use if you have a disability.
The Web Accessibility Initiative’s Better Web Browsing: Tips for Customising Your Computer [Opens in new window] may also be useful.
You can also adjust line height and word spacing using browser plugins like ReaderView for Firefox [Opens in new window] or ReaderView for Chrome [Opens in new window].
We know some parts of this website aren’t fully accessible yet. We have many documents which date back many years, and some older PDFs and word documents that don’t meet accessibility standards. However, the content is popular and therefore we will continue to make it available while we update our site. If you wish to access any content but find it inaccessible please contact us on and we will work with you to provide the content in a suitably accessible format.

To help us understand the problem as quickly as we can, please tell us:

the web address or title of the page where you found a problem;
what the problem is;
what computer and software you use.
All constructive feedback about the accessibility or usability of our site is welcome and we promise to consider it carefully.